Legal
September 10, 2020Terms of Service
September 10, 2020
Privacy Policy
For Phoenix Insurance Group to optimally service your insurance and financial needs, you may be required to provide private information to our agency.
We are dedicated to confidentiality and, per the laws of the State of New Jersey and Title V of the Gramm-Leach-Bliley Act (GLBA), we are supplying the following Privacy Policy notice.
1. DATA WE COLLECT: The information we gather depends on the type of insurance or financial product you require and could include information:
a) that we receive orally or in writing, in person or electronically on applications or other forms relating the product in question.
b) regarding your transactions with us or with third parties like brokers, agents, or others for the product you require.
c) we obtain from medical professionals or records.
d) we obtain from carriers, organizations, or more relating to underwriting or claims for the product you require.
e) we may acquire from credit reports or other investigative reports from a third party if you have provided approval for us to do so. If such information is approved and obtained, you are entitled to receive a copy of the report. The information acquired by the third party may be maintained by the third party and disclosed to other persons.
2. DATA WE MAY RELEASE TO THIRD PARTIES: Throughout our normal practices, we may release data obtained about you or others without your approval, per the law, for these purposes:
a) To a third party if the data enables them to execute a task relating to the business or insurance
b) To a financial or insurance organization, agent, broker, or credit bureau to:
i. execute a task in connection with an insurance or financial matter that you have asked for or
ii. to detect or prevent criminal activity, misrepresentation, or fraud in connection with an insurance or financial product transaction.
c) To any financial or insurance governing authority, law enforcement, or other governmental authority to safeguard our interests in thwarting or prosecuting fraud, or if we suspect that you have taken part in unlawful actions.
d) To a group policyholder to convey the claims experience or to help manage a claim on your behalf.
e) To an entity or individual as obliged by law or under subpoena to deliver the data.
f) To a third party to help us in marketing our products or services. However, please note that we do not release medical data, information concerning claims for benefits, or individual behaviors, socioeconomic factors, or overall reputation. We do not sell or otherwise give lists of our clients to third parties to sell any non-financial products or services.
3. RIGHT TO ACCESS AND MODIFY YOUR DATA: You are entitled to access your information, the source of that data, and information regarding whom we have released the data to over the last 2 years. You are also entitled to ask for corrections to the data. Please create your request in writing, including your name, address, social security number, and the recorded information that you would like to access. Please advise as to whether you will pick up a copy of the documents in person or if you would like to have them sent via mail. Please mail your request to the Office of the President at the address at the bottom of this statement. Please be aware that we may charge a fee to cover our expenses. We will contact you within 30 days of receipt of your request to coordinate access to the information. If you are asking for a correction, we will make that amendment within 30 days or advise you of the grounds for our denial, which you will have a chance to contest.
4. OUR PROCEDURES CONCERNING DATA PRIVACY AND PROTECTION: We limit access to private data to the employees who need that information to deliver products or services to you. We take physical, electronic, and procedural precautions that fulfill with federal regulations to protect your private data.
5. OUR PROCEDURE CONCERNING DISPUTE RESOLUTION: Any disagreement or assertion rising out of or relating to our privacy policy or the breach thereof, shall be settled by arbitration per the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
6. RESERVE THE RIGHT TO DISCLOSE DATA IN IN UNFORESEEN CIRCUMSTANCES: Concerning the possible sale or transfer of its interests, our agency reserves the right to sell or transfer your information to a third party entity that:
a) focuses in a comparable practice or service;
b) is our replacement in interest concerning the upkeep and safety of the data collected; and
c) agrees with the requirements of this privacy statement.
7. INSURANCE CARRIERS AND OTHER FINANCIAL COMPANIES: As an independent insurance agency, we place your requested product with an insurance company or financial establishment. Each of those institutions should deliver their privacy policy to you, in accordance with the law. We recommend that you review their privacy policies to ascertain whether you need to take any steps to prevent any release of your private information.
8. WE WILL UPDATE YOU: We appreciate your confidentiality concerns. Therefore, we will inform you of any updates to our privacy procedures, per the Bureau of Consumer Financial Protection Regulation P, amended September 17, 2018.
Phoenix Insurance Group, Inc
205 Main Street
Chester, NJ 07930
